Thank you so much for y'all's patience and support through our Fall Pre-orders!
We have received the clothing from our manufacturer and are getting ready to process and send out orders. While sorting and quality checking, we discovered that there was a miscommunication with our manufacturer, and all of our skirts in this order were made in a different, shinier material than the matte fabric that we have used before and was advertised on our listings.
This material change affects all skirt items that have the line "PRE-ORDER: Ships in January" in your order confirmation email.
Here are some comparisons between the matte (previous) fabric and the silk-like shinier (current) fabric:
(More images below!)
We have thoroughly tested the new shinier fabric in the wash and wear tests, and it appears that the quality and durability is similar if not the same as the matte fabric, so that's good! It is a similar softness, but the slightly different texture and appearance may affect those who have texture sensitivities who are used to the previous matte fabric.
If this change in fabric is not to your liking, please email us as soon as possible. We apologize for the mix-up and want to make sure our customers are satisfied with the products they ordered. You may also email us after receiving your items if you are unhappy with the skirt fabric.
If we don't hear from you, we'll be sending out orders in January. We will include a card in every order about the fabric mix-up as a reminder that you may contact us once you receive the order for assistance.
Transparency and customer satisfaction is our highest priority! So as always, please let us know if you have questions or concerns at any step of the way, and we'll do our best to help :)
In addition, people with pre-orders who need an address change, if you have moved since our Fall Pre-orders were run in early October, please email us ASAP with your new address so we can get that modified before we start shipping orders in a few weeks!
Thanks so much for your continued support and understanding, it means the world to us!
💛 Zyn, rad, and Cheesy of FHF 💛